Shipping policy

Shipping Policy — Casa Goia

Order Processing — Orders are processed within 2 business days of payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Shipping within Brazil — We work with partner carriers to deliver throughout the country. Delivery times and shipping costs are calculated automatically at checkout based on the destination ZIP code and the order's weight.

International Shipping — We ship to other countries. Delivery times and costs are calculated at checkout. Import duties, taxes, and customs fees are the recipient's responsibility and vary according to the destination country's regulations.

Tracking — Once your order has shipped, you will receive an email with a tracking number to monitor your package.

Delays and Unforeseen Issues — The stated delivery times are estimates provided by the carriers and may vary due to external factors (strikes, weather conditions, high demand). In the event of a delay, please contact us via email at [your email] or via WhatsApp.

Questions? — Contact us at [your email] or visit our contact page.